Delete your account and data
For the GaneshUtsav app
(com.ragnar.GaneshUtsav on Android,
com.ragnar.ganeshUtsav on iOS).
Last updated 2 September 2026.
थोडक्यात, मराठीत
- खातं ॲपमधूनच बंद करता येतं: होम स्क्रीनवरच्या खाते मेनूत खाते कायमचे बंद करा. त्यासाठी ईमेल करायची गरज नाही.
- contact@notragnar.com वर त्याच ईमेलवरून मेल करा ज्याने तुम्ही ॲपमध्ये लॉगिन करता.
- तुमचं खातं आणि तुमची माहिती पूर्ण हटते. मंडळाच्या पावत्या मात्र तशाच राहतात, कारण तो मंडळाचा हिशोब आहे.
- ॲपमधून खातं बंद केल्यावर तुम्हीच नोंदवलेल्या मंडळातली कार्यकर्ता नोंद राहते, कारण मंडळाला जबाबदार कोणीतरी असावं लागतं. तीही काढायची असेल तर ईमेल करा.
- पूर्ण मंडळ हटवायचं असेल तर ज्याने मंडळ नोंदवलं तीच व्यक्ती मागणी करू शकते.
- खातं तसंच ठेवून फक्त ठराविक नोंद काढायची असेल तरी चालेल. उदाहरणार्थ देणगीदाराचं नाव आणि नंबर, किंवा चढवलेली सही.
- सात कामकाजाच्या दिवसांत उत्तर मिळतं आणि तीस दिवसांत काम पूर्ण होतं.
How to ask
To close your own account you do not need to write to us. Open the app, tap the account icon on the home screen and choose खाते कायमचे बंद करा. Your sign in, your profile and your row in the committee list of every mandal you joined are removed there and then. In a mandal you registered yourself the row stays, because it is what the app reads to know the mandal still has someone answerable for it. To have that one go as well, or the whole mandal with it, write to us.
Write to us for anything else on this page: deleting a whole mandal, removing a donor’s details, or when you have lost access to the account and can no longer sign in to it. Send a message to contact@notragnar.com from the same email address you use to sign in to the app, whether that is a Google account, an email and password, or Apple. If you signed in with Apple and chose to hide your address, write from the relay address Apple gave you, since that is the one the app has. So we can be sure the request is really yours. Say which of these you want.
- Delete my account only. Your sign in and your profile go, and your name is removed from the committee list.
- Delete my mandal and everything in it. Only the person who registered the mandal can ask for this, because it removes records that belong to every member.
- Delete only part of my data. Keep the account, remove specific records. See the next section.
We reply within 7 working days and complete the deletion within 30 days of confirming who you are.
Deleting only part of your data
You do not have to close your account to have something removed. Write to the same address, say what should go, and we will remove it. The requests we can act on are these.
- A donor's details. The most common one. A donor may ask the mandal to remove their name and phone number. The adhyaksh, upadhyaksh or khajindar can correct the receipt inside the app, or we can remove the donor row and clear those fields for you.
- An uploaded image. Your signature, a bill photograph, or the mandal logo.
- A note or an announcement that should not have been written there.
- Your phone number or your name in the committee list, while you stay a member of the mandal.
Tell us which mandal and which record. A receipt number is the quickest way to point at one. The same 7 and 30 day timings apply.
One thing we will not remove on request: a receipt's serial number, or the fact that a receipt exists. That number was handed to a donor and the mandal's accounts are counted on it. The details on it can be cleared; the entry itself stays unless the whole mandal is deleted.
What gets deleted
If you ask us to delete your account, we remove:
- your Firebase sign in record;
- your profile document, which holds your name, email address, profile picture URL and the list of mandals you belong to;
- your row in the committee list of every mandal you joined;
- your uploaded signature image;
- your membership, so the app can no longer open any mandal for you.
If you are the person who registered the mandal and ask for the mandal to be deleted, we additionally remove:
- the mandal document, its join code and its logo;
- every receipt, pending vargani and expense in it, including donor names, phone numbers, amounts and notes;
- the donor list;
- every bill photograph and every signature image uploaded to that mandal;
- every announcement.
What is not deleted
Deleting your own account does not delete your mandal's accounts. Receipts you filed stay in the mandal's book, because they are the mandal's financial record and the other members still answer for them. Your name stays on receipts you issued for the same reason. If you want those removed as well, the person who registered the mandal has to ask for the mandal to be deleted.
Receipts already handed to donors, whether printed or sent as a PDF, cannot be recalled. Neither can a report someone has already exported.
Google keeps its own operational and backup records under its own retention terms, and advertising data held by Google AdMob is controlled by Google, not by us. To deal with that, use the advertising settings for your platform, both of which are listed in the privacy policy.
Uninstalling the app
Uninstalling removes the offline copy of the data from your phone. It does not delete anything from Firebase, and it is not a deletion request. If you want your data deleted, send the email above.